FAQs

Subscribe to the email to receive a 5% discount coupon as a membership gift. Members can enjoy more irregular discounts (festival and birthday discount codes).

Some styles and fabrics of our collections are available in limited edition, and will not be restocked if items shown as not available for pre-order.

Please contact customer service to modify the order before is in process status. It cannot be replaced if the product you want is sold out.

In-stock item will be shipped in order, it will take 3-7 business days to get your delivery (Monday to Friday except holiday).

Pre-order item need to be processed. It will take 14-30 business days to get your delivery, and the waiting time will be shown in the product description.

*Pre-order items will be fully paid while checkout and cannot request cancellation once payment has been made, and
non-defective products are not acceptable for exchange. Click on helper to provide size recommendation if you have
any doubt.